Privacy Policy

Who We Are

Simple Digital Marketing is a trading name of Silvertown SC Ltd.

Silvertown SC Ltd is the data controller responsible for your personal data under UK data protection law.

If you have any questions regarding this Privacy Policy or your personal data, you may contact us at:

Email: stephen@simpledigitalmarketing.co.uk
Website: https://simpledigitalmarketing.co.uk/

What Data We Collect

We may collect and process the following personal data:

  • Name
  • Email address
  • Telephone number
  • Business information you voluntarily provide
  • Website enquiry details
  • IP address and browser/device information
  • Website usage and analytics data
  • Marketing preferences

We only collect personal data that is relevant to providing our services or responding to enquiries.

How We Collect Your Data

We may collect data when you:

  • Submit a contact form
  • Request information or a quote
  • Communicate with us by email, phone, WhatsApp, or social media
  • Subscribe to marketing communications
  • Browse our website
  • Interact with our advertisements

How We Use Your Data

We use your data for legitimate business purposes, including:

  • Responding to enquiries
  • Providing services
  • Managing client relationships
  • Improving our website and marketing
  • Sending requested information
  • Maintaining website security
  • Complying with legal obligations

We do not sell your personal data.

Lawful Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

  • Consent
  • Legitimate interests
  • Contractual necessity
  • Legal obligations

Where we rely on legitimate interests, we ensure that your rights and freedoms are not overridden.

Marketing Communications

If you opt in to receive marketing communications, we may send occasional emails relating to our services, insights, or offers.

You may unsubscribe at any time using the unsubscribe link in emails or by contacting us directly.

Third-Party Services

We may use trusted third-party providers to help operate our business and website, including:

  • Website hosting providers
  • Email providers
  • Analytics providers (such as Google Analytics)
  • Advertising platforms (such as Meta/Facebook)
  • CRM and form systems
  • Payment providers where applicable

These providers only process data as necessary to provide their services to us.

Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyse visitor behaviour
  • Measure advertising performance
  • Enhance user experience

You can control cookies through your browser settings.

Where legally required, cookie consent mechanisms are used.

Data Retention

We retain personal data only for as long as reasonably necessary for business, legal, accounting, or administrative purposes.

When data is no longer required, it is securely deleted or anonymised.

Your Rights

Under UK GDPR, you have rights including:

  • The right to access your data
  • The right to correct inaccurate data
  • The right to request deletion
  • The right to restrict processing
  • The right to object to processing
  • The right to data portability
  • The right to withdraw consent

To exercise any of these rights, please contact us using the details above.

You also have the right to lodge a complaint with the:

Information Commissioner's Office (ICO) https://ico.org.uk/make-a-complaint/

Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with the revised date above.